AVAILABLE FOR THE CONTINENTAL UNITED STATES (EXCLUDING ALASKA AND HAWAII)
2-3 BUSINESS DAYS
AVAILABLE FOR ALL U.S. STATES, INCLUDING ALASKA AND HAWAII. PLEASE ALLOW UP TO 3-5 BUSINESS DAYS FOR SHIPPING TO ALASKA AND HAWAII
FOR THE SECURITY OF OUR CUSTOMERS ALL ORDERS ARE SCREENED BEFORE BEING SHIPPED. THIS MAY REQUIRE YOU TO CONFIRM YOUR ORDER VIA PHONE BEFORE IT CAN BE SHIPPED.
EXPECTED DELIVERY DATES ARE FOR ORDERS PLACED BY 12 PM EST MONDAY - FRIDAY. PLEASE ALLOW AN EXTRA DAY FOR ORDERS PLACED AFTER 12 PM EST OR ON WEEKENDS AND HOLIDAYS.
Handbags - Easy Returns within 14 Days
We know how hard it is for you to find that perfect handbag and understand that sometimes when you buy a handbag online, you may not always be satisfied with what you get in the mail. Although we are confident you will love all of our products, Emilie M is about unparalleled customer service and will gladly authorize returns of merchandise within 14 days of receipt of your order. We also accept exchanges up to 30 days of receipt of your order.
Any Essentials Box unopened or damaged upon arrival will be authorized for return within 3 days of receipt of your order.
One Of A Kind
All One Of A Kind handbag sales can be returned within 3 days of receipt of your order. After this period has past, it is a final sale. No Returns will be accepted.
All Mystery Handbag sales are final. In the event of a piece arriving damaged it can be returned for exchange only within 3 days of receipt of your order.
How does it work?
You may request return authorization by emailing us at email@example.com. Please make sure to include or have available a copy of your order number. Once approved, we will email you a prepaid FedEx Smartpost return shipping label to send the merchandise back to us. You may give the package to any FedEx location.
Returns will be refunded in the original method of payment. Please note that the total amount paid minus shipping charges will be refunded and that there is a return fee of $9.95 per item that will be deducted from your credit. This return fee covers restocking and shipping back to the warehouse. Once your return is checked in at the warehouse, we will email you to let you know it has been received. We then issue the credit on the next business day. From this time, it takes up to 3 business days to show up on your credit card account.
If you are requesting an exchange, please note in your original email which style you would like instead. Please make sure to include color. Once an item is returned for an exchange, should you decide to return the exchanged item, you would be responsible for the shipping back to us and a restocking fee of $9.95 per item that will be deducted from your credit.
Your return request must be made within 14 days of when your order was delivered and we must receive the merchandise back at the warehouse within 45 days of when the authorization was issued.
Unfortunately, the Essentials Box may not be returned or exchanged and are not refundable unless it is received damaged or defective.
Although we love mail, please do not send items back through other means or without obtaining a return authorization as your package may be sent back to you.
Emilie M firmly believes in allowing women to accessorize luxuriously on any budget. All of our cute handbags and purses are constructed with the high standard of quality and craftsmanship you deserve without weighing down on your checkbook. We guarantee you'll love your Emilie M handbag right when you get it and will want to share our story with your friends. If you have any questions or concerns, please email us at firstname.lastname@example.org One of our friendly representatives will get back to you ASAP.